general faqs

Energy + Focus is an excellent source of vitamins and minerals that provide whole body support. Visit DrinkSpark.com/collections/energy for full details.

Before taking any Spark products, consult your health care professional for advice regarding potential drug-nutrient interactions and dietary supplements that may be appropriate for your use.

Yes, Spark Energy + Focus is sugar free. We use Sucralose as an alternative sweetener.

Energy + Focus contains 120mg of caffeine per serving, about the same amount as an 8oz cup of coffee.

Sucralose is a calorie-free sweetener and is sweeter than sugar, so only a tiny amount is needed to provide the same level of sweetness as sugar. When we consume sucralose, it quickly passes through the body unchanged—it does not get broken down or stored like sugar does.

All Spark products are made in manufacturing facilities according to current Good Manufacturing Practice (cGMP) guidelines. Spark products go through extensive testing to ensure quality, purity and potency. We certify the products are free of contamination, harmful microorganisms and heavy metals and tested for identity to confirm they are what we say they are.

If you are pregnant, breastfeeding or have special dietary or medical concerns, please seek medical consultation before consuming. For adult use only.

Yes, if you’ve got a busy schedule, you can premix Spark products and store them in the fridge or freezer.

The product is still safe for consumption. Powder products may crystallize or clump if any air or moisture (including melting from high heat) encounters the product. Just mix the powder thoroughly with water to dissolve the clumps or crystals.

Each Spark product has a Best By date on the package. If stored properly, the product will remain fresh until the date printed on each packet.

Energy + Focus contains 120mg of caffeine per serving, about the same amount as an 8oz cup of coffee. We recommend no more than two servings per day for energy and focus support. Please consult with your health care professional if you have concerns.

Promotional prices, or sale prices, will apply to generated subscription orders if the order is processed during the promotional period. You will not be able to apply promo or coupon codes to your subscription order.

You can elect to have products shipped every two, four, six or eight weeks.

You can cancel and/or modify your subscription order at any time by logging in to your account and going to the “Subscriptions” section. You will receive email confirmation once your subscription is successfully canceled.

All regular products are available for subscription orders. Limited-time products and/or flavors, bundles and sets may be excluded.

You will receive an email notification for out-of-stock items when your subscription order is ready to be processed. If you have any items that are out of stock, your entire shipment will not be shipped, even if other items are in stock. Please contact the Spark Care Team at 844-95-SPARK or 844/957-7275 for additional information.

No. Promo and coupon codes can be used on your initial order where you set up your subscription but will not be accepted on the subsequent or recurring orders.

You can update the flavor of product on your subscription by logging in to your account and going to “Subscriptions”. To modify the products on your subscription you will need to select “swap this for a different product” option. You can also add new products to your subscription in this way too.

To change or add a new payment method, go to the “Subscriptions” section and select the “Edit Payment Method” link.

You will be notified by email approximately three days before a subscription is set to process.

Visit DrinkSpark.com/policies/refund-policy for full details.

If your purchase does not meet your expectations for any reason, please contact the Spark Care Team at: 844-95-SPARK or 844-957-7275.

If you purchased your product from Target or Target.com, please return it to the store.

If you need to adjust your Spark order, please contact the Spark Care Team within one hour of placing your order. Contact: 844-95-SPARK or 844-957-7275.

Uh-oh, no confirmation email? No worries!

If you haven’t received your order confirmation within 24 hours, don’t stress – we’ve got you covered! Simply reach out to our friendly Spark Care Team at 844-95-SPARK (or 844-957-7275), and we’ll help you get everything sorted.

Orders received by 1 p.m. CT Monday – Friday will typically ship on the same business day. Orders received after 1 p.m. CT typically ship on the following business day. Holidays may delay delivery.

No, we do not currently ship internationally.

Yes.

No, we do not ship to PO boxes.

If your order tracking says your product(s) have been delivered, but you have not received your order after 24 hours, please contact the Spark Care Team at: 844-95-SPARK or 844-957-7275.

In addition to DrinkSpark.com, our products can be purchased at select Target locations and Target.com.

If you are interested in selling Spark products in your retail store, please contact the Spark Care Team at: 844-95-SPARK or 844-957-7275.